Blog
Ironically, Collaboration Makes Your Company More Competitive
It used to be that leading a successful company was all about withholding knowledge, hording power, and smashing the competition. More and more, however, leaders today are called upon to be more collaborative – sometimes even with their competition. Typical Corporate...
Be the Bigger Person When Receiving Feedback
Giving quality feedback in a respectful way can be hard. Receiving feedback in a respectful way is even harder. (Even receiving positive feedback for some is difficult.) During and after receiving negative feedback in particular, do you notice you have heightened...
How to Balance Accountability and Relationships
How do you ensure a balance in your company between maintaining good relationships with employees AND holding them accountable when they fall short in their conduct or performance. In other words, how do we avoid allowing our compassion for an individual’s...
8 Traits That Make You Untrustworthy
You would think that because people spend roughly 1/3 of their time at work, the workplace would be a critical venue for establishing trust. Yet, the 2016 Edelman Trust Barometer reported that only 49% of employees think CEOs are very or extremely credible. Along the...
Employee Engagement: Ready to Call Off the Wedding?
Tired of hearing about employee engagement or ready to give up? For some companies, it is an elusive concept that’s been around for decades. So, it’s telling that companies are still struggling to figure out the magic formula for attaining employee engagement nirvana....
Stop Walking on Eggshells Around a Bad Employee
You know that you ought to address various issues with a badly behaved or poorly performing employee, but you haven’t. Because he is still around, you know customers aren’t getting served the way you expect, and you get complaints from other employees about this...
How You Might Be Undermining Your Team’s Drive for Results
I was recently asked, “How do I get my team to run with the ball instead of relying on me so much to tell them what to do? They should know how to and when to move things forward!” Every leader wants a highly competent and motivated team who, with some planning and...
The Insider’s Guide to Employee Motivation
Often, it can feel as though you are only one who cares and is willing to do the “heavy lifting” in your company. So, how do you get your employees to care enough to work hard like you and treat customers with care like you do? Well the research has been around for...
Feeling Overwhelmed is Your Own Fault: 8 Tips to Stop It
The world moves so quickly these days, it feels hard to keep up. With the proliferation of available information, you can trick yourself into believing that you need to keep up with all information and happenings. However, it isn’t simply paying attention to...
New Beginnings: How to Gain Credibility in a New Role Without Slaughtering Sacred Cows
Whether you were recently promoted to a leadership position for the first time, or you are a seasoned leader hired into a new company, stepping into a new role is exciting . . . and it can also be fraught with landmines and interpersonal dynamics you never dreamed of....