Blog
Employee Engagement: Ready to Call Off the Wedding?
Tired of hearing about employee engagement or ready to give up? For some companies, it is an elusive concept that’s been around for decades. So, it’s telling that companies are still struggling to figure out the magic formula for attaining employee engagement nirvana....
Stop Walking on Eggshells Around a Bad Employee
You know that you ought to address various issues with a badly behaved or poorly performing employee, but you haven’t. Because he is still around, you know customers aren’t getting served the way you expect, and you get complaints from other employees about this...
How You Might Be Undermining Your Team’s Drive for Results
I was recently asked, “How do I get my team to run with the ball instead of relying on me so much to tell them what to do? They should know how to and when to move things forward!” Every leader wants a highly competent and motivated team who, with some planning and...
The Insider’s Guide to Employee Motivation
Often, it can feel as though you are only one who cares and is willing to do the “heavy lifting” in your company. So, how do you get your employees to care enough to work hard like you and treat customers with care like you do? Well the research has been around for...
Feeling Overwhelmed is Your Own Fault: 8 Tips to Stop It
The world moves so quickly these days, it feels hard to keep up. With the proliferation of available information, you can trick yourself into believing that you need to keep up with all information and happenings. However, it isn’t simply paying attention to...
New Beginnings: How to Gain Credibility in a New Role Without Slaughtering Sacred Cows
Whether you were recently promoted to a leadership position for the first time, or you are a seasoned leader hired into a new company, stepping into a new role is exciting . . . and it can also be fraught with landmines and interpersonal dynamics you never dreamed of....
Coordinating Action Through Communication
I haven’t known a company yet where employees didn’t complain about a lack of communication. It isn’t that there is silence going on. To the contrary. People talk to each other all the time at work. The words are floating out there, but we don't truly connect to each...
Feelings of Shame Are at the Heart of These 3 Leadership Types
The following leadership types come from feelings of underlying shame that center around their identities. Their behaviors reflect how they attempt to craft identities they believe are more worthy. Business Dysfunction: Overcare Leadership Type: Helper/Giver - This...
Leadership Types Based on Underlying Anger
Some business dysfunctions are driven by leadership types who work from underlying feelings of anger, whether it's suppressed, acted out, or repressed. Here's how these types show up. Business Dysfunction: Power, Control & Micromanagement Leadership Type #1:...
Leadership Styles Driven by Anxiety
Business dysfunctions don’t just appear. They come from, in large part, the leadership styles of those in charge. The following leadership styles that contribute to the business dysfunctions of Busy Distraction, Shortsightedness, and Fear & Panic are all driven by...