by Beth Strathman | Jun 18, 2018 | corporate culture, leadership, leadership skills, leadership training, management skills, performance, tactics, team
Much institutional knowledge in companies is lost through turnover and poor communication. Such institutional information is often critical to successful operations and execution of company goals. One way to preserve and share knowledge and expertise is to actively...
by Beth Strathman | Oct 22, 2016 | leadership, performance, team, vision
Leadership is the process of inspiring others to achieve what you have in mind. And it will be one of the most challenging things you set out to do. You may have found out soon enough that you can’t do everything to achieve your business goals alone. It may be even...
by Beth Strathman | Oct 8, 2016 | incentives, leadership, motivation, performance
Struggling to figure out how to increase customer satisfaction? Tired of the lackluster employee performance that can come with simply paying employees to show up and breathe? There might be some benefit in creating a formal incentive plan for employees in hopes of...
by Beth Strathman | Aug 7, 2016 | awareness, behavior, beliefs, change, commitment, credibility, ego, executive, fallibility, feedback, humility, identity, leadership, leadership skills, leadership training, learning, listening, management skills, management training, performance, performance reviews, resilience, self-awareness, vulnerability
Giving quality feedback in a respectful way can be hard. Receiving feedback in a respectful way is even harder. (Even receiving positive feedback for some is difficult.) During and after receiving negative feedback in particular, do you notice you have heightened...
by Beth Strathman | Jul 8, 2016 | confrontation, leadership, leadership skills, leadership training, management skills, management training, performance
You know that you ought to address various issues with a badly behaved or poorly performing employee, but you haven’t. Because he is still around, you know customers aren’t getting served the way you expect, and you get complaints from other employees about this...
by Beth Strathman | Apr 7, 2014 | leadership, leadership skills, management skills, performance, performance reviews, team
It’s easy to simply react to the day-to-day grind. Before most managers know it, they can find themselves in a situation where key talent has left their teams. Additionally, managers may realize they have the wrong people in the wrong positions for the wrong...
