by Beth Strathman | Jul 8, 2016 | confrontation, leadership, leadership skills, leadership training, management skills, management training, performance
You know that you ought to address various issues with a badly behaved or poorly performing employee, but you haven’t. Because he is still around, you know customers aren’t getting served the way you expect, and you get complaints from other employees about this...
by Beth Strathman | Jun 24, 2016 | ego, employee engagement, leadership, leadership skills, leadership training, management skills, management training, motivation, team
Often, it can feel as though you are only one who cares and is willing to do the “heavy lifting” in your company. So, how do you get your employees to care enough to work hard like you and treat customers with care like you do? Well the research has been around for...
by Beth Strathman | Jun 17, 2016 | business, delegate, leadership, leadership skills, leadership training, management skills, management training, personal productivity, strategic planning, strategy, tactics, time management
The world moves so quickly these days, it feels hard to keep up. With the proliferation of available information, you can trick yourself into believing that you need to keep up with all information and happenings. However, it isn’t simply paying attention to...
by Beth Strathman | Jan 20, 2016 | communication, confrontation, leadership, leadership skills, leadership training, listening, management skills, management training, self-awareness
Speaking truth to power is something Americans believe in wholeheartedly. We love historical examples of the Founding Fathers sending a message to King George and of reformers like Martin Luther King, Jr. Americans revel in the stories of investigative journalists and...
by Beth Strathman | Nov 21, 2015 | awareness, behavior, beliefs, leader, leadership, leadership skills, leadership training, management skills, management training, self-awareness
You see yourself as one of the most caring leaders on the planet. You really listen to your employees and their complaints. You work hard to create good relationships with your direct reports, seeking to be a special type of boss to them. You do what you can to make...
by Beth Strathman | Jun 16, 2014 | credibility, focus and priorities, leadership, leadership skills, leadership training, management skills, management training, strategic planning, vision
I haven’t met a leader yet whose day is not full of information, fast-paced action and distractions. At any given moment, you are bombarded with input from multiple directions. To appear “in control” and competent, you feel you have no other choice than to react to...
