by Beth Strathman | Aug 7, 2016 | awareness, behavior, beliefs, change, commitment, credibility, ego, executive, fallibility, feedback, humility, identity, leadership, leadership skills, leadership training, learning, listening, management skills, management training, performance, performance reviews, resilience, self-awareness, vulnerability
Giving quality feedback in a respectful way can be hard. Receiving feedback in a respectful way is even harder. (Even receiving positive feedback for some is difficult.) During and after receiving negative feedback in particular, do you notice you have heightened...
by Beth Strathman | Jul 31, 2016 | corporate culture, executive, leadership, leadership skills, leadership training, management skills, management training
How do you ensure a balance in your company between maintaining good relationships with employees AND holding them accountable when they fall short in their conduct or performance. In other words, how do we avoid allowing our compassion for an individual’s...
by Beth Strathman | Jul 22, 2016 | credibility, ego, evolve, executive, leadership, leadership skills, leadership training, management skills, management training, self-awareness, trust
You would think that because people spend roughly 1/3 of their time at work, the workplace would be a critical venue for establishing trust. Yet, the 2016 Edelman Trust Barometer reported that only 49% of employees think CEOs are very or extremely credible. Along the...
by Beth Strathman | Jul 16, 2016 | corporate culture, employee engagement, leadership, leadership skills, leadership training, management skills, management training, productivity, team
Tired of hearing about employee engagement or ready to give up? For some companies, it is an elusive concept that’s been around for decades. So, it’s telling that companies are still struggling to figure out the magic formula for attaining employee engagement nirvana....
by Beth Strathman | Jul 8, 2016 | confrontation, leadership, leadership skills, leadership training, management skills, management training, performance
You know that you ought to address various issues with a badly behaved or poorly performing employee, but you haven’t. Because he is still around, you know customers aren’t getting served the way you expect, and you get complaints from other employees about this...
by Beth Strathman | Jun 24, 2016 | ego, employee engagement, leadership, leadership skills, leadership training, management skills, management training, motivation, team
Often, it can feel as though you are only one who cares and is willing to do the “heavy lifting” in your company. So, how do you get your employees to care enough to work hard like you and treat customers with care like you do? Well the research has been around for...
