by Beth Strathman | Aug 7, 2024 | communication, confrontation, dialogue, leadership, self-awareness
(Updated from a May 2017 post “5 Signs You Shirk Responsibility When Communicating”) Communicating effectively is probably the most common area where managers, team leaders, and executives can grow. In fact, surveys indicate the following: Teams who communicate...
by Beth Strathman | Sep 17, 2019 | assumptions, authentic, communication, confrontation, credibility, ego, executive, leader, leadership, leadership skills, purpose, trust, values, vision
Have you ever been in a situation where you wanted to state your disagreement or take a stand with someone who’s in a high position than yours, like your boss, board chair, or someone else in leadership? It’s tough because you want to respect the person...
by Beth Strathman | Jan 24, 2018 | assumptions, behavior, confrontation, leader, leadership
It takes so much energy to address an employee issue. If you’re doing it at all, you are on your way to creating clearer expectations and a better working environment for everyone. You can fine tune your repertoire with these tweaks: Be Timely. When finding the...
by Beth Strathman | Jul 8, 2016 | confrontation, leadership, leadership skills, leadership training, management skills, management training, performance
You know that you ought to address various issues with a badly behaved or poorly performing employee, but you haven’t. Because he is still around, you know customers aren’t getting served the way you expect, and you get complaints from other employees about this...
by Beth Strathman | Jan 20, 2016 | communication, confrontation, leadership, leadership skills, leadership training, listening, management skills, management training, self-awareness
Speaking truth to power is something Americans believe in wholeheartedly. We love historical examples of the Founding Fathers sending a message to King George and of reformers like Martin Luther King, Jr. Americans revel in the stories of investigative journalists and...
by Beth Strathman | Jul 20, 2015 | communication, confrontation, leadership
Handled appropriately, confrontation done well allows you and your team to consider differing opinions, ideas, and assumptions with passive aggressive or victim-y behavior less likely to come into play. This, in turn, leads to greater buy-in and accountability. Still,...
