tough conversationsWhen there is a difficult issue to address with someone, do you . . .
  • talk to the person at the wrong time (like when you’re really angry)?
  • avoid the conversation as long as possible — and maybe forever — because you’re worried the person will be upset that you brought it up?
  • allow the conversation to go off track and become confusing and unfocused?

Take this quiz to see what your tendencies are

I created my CONVERSATION PLANNER because it’s difficult to confront tough issues confidently, timely, and with an approach that builds or maintains the relationship with the other person.
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