When there is a difficult issue to address with someone, do you tend to . . .

• talk to the person at the wrong time (like when you’re really angry)?

• avoid the conversation as long as possible — and maybe forever — because you’re worried the person will be upset that you brought it up?

• allow the conversation to go off track and become confusing and unfocused?

Whether you are a “hard-nose” or a “marshmallow” — this tool will guide you to address issues in a way that is respectful and forthright.

Use this tool to have productive conversations timely enough that any issues or misunderstandings are rectified and relationships are maintained or repaired before things get worse or forgotten.

With my CONVERSATION PLANNER, there is no guesswork when confronting tough issues with direct reports, colleagues, and even your boss. You’ll be able to address awkward and frustrating issues confidently, timely, and with accountability while building the relationship.

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