How Well Do You Create Psychological Safety with Your Team?
In 2012, Google set out to find what made it’s best teams better than the rest. Based on 180 of its teams, it concluded that there were 5 critical factors for determining the highest-performing teams.
What is the #1 factor? It is the team members’ belief that they could speak up with ideas, concerns, questions, and mistakes without being humiliated, embarrassed, ostracized or otherwise punished by the leader or the rest of the team.
This is called psychological safety and is not only a critical factor for building a high-performing team — it’s the gateway to the other factors.
Psychological safety is not about being nice — it’s about engaging in productive conflict and choosing to be respectfully candid over staying silent and safe.
How often do you censor yourself and decide not to say something because you don’t want to stand out or sound uninformed? How often might your team be doing that?
While attempting to understand what made teams great, Google discovered 20 years of research done at Harvard Business School by Novartis Professor of Leadership and Management, Amy Edmondson. Her research showed that psychological safety is critical to creating a high-performing team.
Teams with psychological safety learn more, innovate more, and produce better results than other teams — an important distinction, especially in today’s age of information, collaboration, and complexity.
Measuring Psychological Safety on Teams
I’m one of 18 coach/consultants in North America, certified in Psychological Safety through Noomii and the Fearless Organization. Whether you want to move forward with one team or many, you’ll have access to these other coaches to serve your needs. You’ll experience a simple but powerful team scan to assess the psychological safety on individual teams.
Based on the team results, we can develop a plan to increase the psychological safety on a particular team or on teams throughout your company.
Take the first step to discovering the level of psychological safety on your team by scheduling a complimentary discovery session today